Returns & Refunds

Every part is printed to order for the specific vise or bike it is listed for. We want it to fit and work. If it doesn't, here is how we handle it.

Wrong fit or defect

If a part does not fit the model it is listed for, or arrives with a print defect, email kgorman@gormanprecision.com within 30 days of delivery with your order number and a photo. We will send a replacement at no cost, or refund the order if a replacement won't solve it. You will not need to ship the part back unless we ask.

Changed your mind

Unused parts in original condition can be returned within 30 days of delivery for a refund of the purchase price. Return shipping is paid by the buyer. Email us first so we can send return instructions.

Refund timing

Refunds go back to the original payment method within 5 business days of our receiving the return, or of our approving a defect claim.

Exceptions

Parts that have been modified, machined, or damaged after delivery are not eligible for a change-of-mind return. Defect and fit claims still apply.